The Mack Institute asks:
Before 1 January 2021, will Cruise Automation launch a commercial ride-hailing service open to the public in the U.S. which uses autonomous vehicles?
General Motors' subsidiary Cruise Automation had announced intentions to launch a ride-hailing service somewhere in the U.S. in 2019; however, the service was still under development at the beginning of 2020 (GMAuthority, USA Today). While the firm recently received a permit for testing from the state of California, technical and regulatory hurdles remain (Road Show, Reuters, Electronics 360). A service that operates along a fixed route and/or with backup drivers in the vehicles would not count.
The question closed "No" with a closing date of 1 January 2021.